| Terms & Conditions |
Welcome to ORKA GOLF Ltd Online Store
These terms and conditions ("Product Terms and Conditions") apply to all transactions concluded with you, the customer, via the ORKA GOLF Online Store (the "Website") Please read them carefully before placing your order and print a copy for your future reference.
By using the Website you accept and agree to be bound by the Product Terms and Conditions and the Web Site Terms and Conditions which together shall constitute the entire agreement between you and ORKA GOLF ltd ("ORKA GOLF ").
If you do not agree to the Product Terms and Conditions or the Web Site Terms and Conditions you should leave the Website.
ORKA GOLF reserves the right to alter or amend the Product Terms and Conditions at any time without notification to you. Specifically ORKA GOLF can amend, discontinue or remove content displayed on the Website, including product and service information or specification on the Website, without liability.
Copyright
All elements of the Website content and all logos, photography, graphics, software and video clips are protected by UK copyright laws. You are entitled to view the Website and to print pages of the Website for the sole purpose of placing an order with ORKA GOLF. However, any copying or downloading from the Website without written permission from ORKA GOLF is strictly prohibited and will be deemed an infringement of copyright.
Trademarks
You are not permitted to use ORKA GOLF trademarks or the trademarks of any third party without the prior written consent of ORKA GOLF or such third parties that may own the trademarks.
Under 18 website users
If you are under 18 years of age you must gain parental/guardian approval to submit data, receive updates or purchase goods online. You are still bound by these Product Terms and Conditions and use of the Website will be taken as acceptance of these Product Terms and Conditions.
You acknowledge that the Website and any goods that you obtain from the Website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without ORKA GOLF permission.
Orders
ORKA GOLF will send you an email to acknowledge receipt of your order ("Advice Note"). Receipt of your credit or debit card details and debit of payments does not constitute our acceptance of your order. Our acceptance of your order takes place upon despatch of the goods to you at which point the purchase contract is made. We reserve the right to decline your order for any reason whatsoever and to refuse bulk orders. If we do so a member of our customer services team will contact you and will refund in full any charges which have been incurred.
Prices
Goods are invoiced in pounds (£) sterling at the price prevailing at the time you place your order. Prices are expressed inclusive of Value Added Tax ("VAT") which will be charged at the current rate as shown on the on-line order form and are exclusive of delivery charges. Delivery charges, where applicable, will be added to the price of the goods purchased so that the on-line order form shows the total charges which we will debit.
We reserve the right to amend any prices without any prior notice and to end any promotions at any time. We reserve the right to add or withdraw any item at any time. ORKA GOLF try to ensure that all prices displayed are correct and within the company's pricing structure. In the event that an incorrect price is advertised, we shall amend such price upon notification. We are under no obligation to supply any product that is priced incorrectly.
Delivery Services and Returns
Delivery is deemed to take place when the goods are delivered to your nominated delivery address, whereupon the risk of loss, breakage and damage passes to you. Ownership of the goods does not pass to you until payment is received in full by ORKA GOLF .
Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses. You will be notified of this when you place your order.
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. The standard service is delivery within 48 hours of dispatching the order.
Bank Holidays
In the event that an order is placed for delivery after 12.00 noon on the Friday of a Bank Holiday weekend, this delivery would then be delivered by 5.00pm on the Wednesday. If a delivery order was placed after 12.00 noon on the Thursday prior to the Easter Bank Holiday, this order would be delivered by 5.00pm on the Wednesday.
www.orkagolf.com offer free STANDARD delivery for all orders valued at £100 or over.
All items are subject to stock availability. If for any reason the goods are no longer available we will notify you immediately and either:
• give you the option of receiving alternative goods;
or
• cancel the item from your order and refund you in full.
When we deliver your items you will be asked to sign for the goods to acknowledge that you have received them. All deliveries will require signed proof of delivery. Goods can be left at the delivery address with someone other than the purchaser as long as a signature and printed name is signed by the receiver. If the carrier is unable to deliver the goods they will be held by the carrier and a card left stating that a delivery was attempted. No goods will be left in sheds, garages, gardens or outhouses. If a parcel is still undelivered it will be returned to the ORKA Golf Fulfilment Centre and the customer will be notified of its return. The customer will be responsible for the cost of the return.
At ORKA GOLF we are committed to providing our customers with the highest quality products. All goods are warranted to be generally free from defects in workmanship and materials and fit for the purposes for which such goods would normally be used. However, on rare occasions products may be found to be faulty or defective and in keeping with our commitment to providing customers with excellent service, we offer the returns facility set out below.
All returns are the responsibility of the customer. ORKA GOLF will only cover the cost of faulty or damaged returned goods.
If an item is faulty please contact us at returns@orkagolf.com and we will arrange an appropriate remedy.
This facility is open during normal office hours Monday to Friday only. Instructions for customers wishing to return goods will appear on each Advice Note. Any customer seeking a refund for postage and packing or not wishing to pay for the return of faulty or damaged goods will need to contact returns@orkagolf.com. Carriage costs will be displayed at the checkout prior to paying for the goods.
ORKA GOLF is committed to providing the highest quality products and customer service to our customers. It is your responsibility to check that your order is delivered in a satisfactory condition.
If you purchase golf products on line from ORKA GOLF, which proves unsuitable, or with which you are not satisfied it may be returned for repair, refund (on the purchase price), credit or exchange within 28 days of receipt. Subject to the following conditions:
• The product is returned to ORKA Golf Returns Department, contactable on returns@orkagolf.com
• It is returned in its original and unused condition along with the delivery advice note as proof of purchase, in order to secure a refund.
• Items returned are received in a re-saleable condition where applicable.
• Items are returned complete with packaging and in good condition
• Please note there will a cost attached to postage for returning the products. Whether the cost of this return is refunded is entirely at the discretion of ORKA GOLF.
• A refund or a replacement for the product will only be given when the product is in the possession of ORKA GOLF.
• A decision on whether the product needs to be replaced or credited is entirely at the discretion of the Returns Department.
• If after inspection your product is deemed to be faulty ORKA GOLF will endeavour to organise a replacement or refund the purchase amount within 14 days of the return.
• We regret that failure to return products within 28 days of delivery may result in ORKA GOLF being unable to process your claim.
Credit Card Payments
We are unable to accept credit [or debit] cards that are due to expire within the next FIVE days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained by ORKA GOLF.
Liability
To the fullest extent permitted by law we will not be liable to you or any third party for any:
• loss of business, loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and/or loss of data; and/or
• any other loss or damage which does not result directly from the actions of ORKA GOLF, its sub-contractors or agents;
and which arises out of or is related to your purchase of goods via the Website.
In any event our liability to you in connection with any order will not exceed the total price charged for the goods purchased. Nothing in these Product Terms and Conditions excludes our liability for personal injury or death caused by our negligence. These Purchase Terms and Conditions do not affect your statutory rights as a consumer or otherwise.
General
Links within the Website may lead to other web sites. Such links are for information purposes only and ORKA GOLF assumes no responsibility for the contents of these web sites. Furthermore, the inclusion of any links to other such web sites does not mean that ORKA GOLF sponsors, endorses or otherwise approves any information or material contained in those sites, or in sites linked to those sites, or has any association with the owners thereof.
Links to the Website may not be included in any other web site without the prior written permission of ORKA GOLF.
Colour Reproduction
The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation between the on screen and actual product colours. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.
Governing Law
These Purchase Terms and Conditions and the Web Site Terms and Conditions and any contracts made under them are governed by the laws of England and Wales and disputes arising here from shall be subject to the exclusive jurisdiction of the courts of England and Wales. Materials on the Website are not necessarily appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Visitors accessing the Website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws.
Further Information
If you have any queries regarding these Product Terms and Conditions or submitting orders via the Website, please contact our customer services team at info@orkagolf.com.
The Website is operated by and the products available for purchase on the Website are supplied by ORKA GOLF ltd, a company registered in England and Wales under registered number 6118338 and whose registered office address is at Registered Office Low Farm, Waresley Road, Waresley, Sandy, Bedfordshire, SG19 3NZ, United Kingdom: info@orkagolf.com. VAT Number 906927502
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Copyright © 2007-2010 | Web Design Sydney
Registered Office - Orka Golf, Low Farm, Waresley Road, Waresley, Sandy, Bedfordshire, SG19 3NZ, United Kingdom | Tel: +44 845 8620061
Company Registered in England & Wales Registration Num |
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